About Us – Mission & Values

Tradition

The roots of our shoemaking tradition go back to the 18th century, when the Haupt and Stein families ran their businesses in Berlin and Potsdam as court shoemakers and suppliers. As owners of Redford Custom-made, the Flügel family in Zurich and Berlin continues the tradition of the Haupt and Stein families in the fourth generation. Therefore, close cooperation with manufactories and traditional shoemakers such as Barker and Meisterschuh is very important to us in a fast-paced time.

Focus

We focus exclusively on handmade shoes with the appropriate accessories and high-quality care products. Every customer is unique to us and is advised individually on the basis of our foot measurement. In cooperation with manufacturers and manufacturers, we concentrate on specialists and niche suppliers in Europe with whom we can optimally implement our business model.

Innovative

With innovation, we want to make our customers’ shoe purchases as pleasant and efficient as possible. New customers receive their own account to access suitable shoe models – selected by Redford Custom-made – based on their individual foot measurements and preferences.

Personal

We take sufficient time for each customer to determine their needs and preferences and to offer individually tailored products. We advise our clients from a holistic, style- and type-appropriate perspective. We are the first address for our customers for the care and preservation of the value of high-quality shoes.

What our customers say